What happens when I place an order?

Once your order is placed we will pass this to one of our fulfilment stations. Our products are printed once the order is received. This prevents the need to hold stock in a physical location and helps reduce our impact on the environment.

Why does delivery seem to take a longer time compared to some other retailers?

As our products are printed as an order is received this means the product needs to go through the quality assurance process prior to being sent to you. We endeavour to do this as soon as possible and our shipping timeframes are kept as accurate as possible.

Do you ship all over the world?

Currently we can only ship to the UK but we are actively exploring the possibility of shipping further afield. Check out Shipping Policy for more info.

What should I do if I have a problem with my order?

If your order isn’t quite right or doesn’t live up to your expectations then please contact us on either our Contact Us page or by sending an email to tom@majoraestheticsltd.com and we will do everything we can to ensure we can help you.

What should I if I need to send my order back?

If there’s a problem with your order and you want to return it to us, firstly you should email us so we can discuss the returns process. Further information can be found on our Returns & Refund process